Holga Prado Beauty - Policies

At Holga Prado Beauty, we are committed to providing high-quality services while maintaining clear and respectful communication with our clients. Please review the following policies carefully before booking your appointment.
 
1.⁠ ⁠About the Procedure
 
We understand that eyebrow reconstruction is a delicate and emotional process. Our professionals are trained and prepared to carry out each procedure with care and precision. However, we recognize that some clients may feel anxious or unsure during the process.
 
•If the client decides not to proceed with the procedure at the time of the appointment, the deposit will not be refunded.
•If the professional believes that the client is not emotionally prepared to undergo the procedure, the session may be canceled, and 50% of the amount previously paid will be refunded.
 
2.⁠ ⁠Cancellations and Rescheduling
 
•All appointments require a non-refundable deposit to secure the booking, whether made through our website, booking app or communication channels.
•Deposits are transferable if rescheduling is requested with at least 24 hours’ notice. The amount will be applied to the final cost on the day of the new appointment.
•Late arrivals of more than 10 minutes may result in a canceled session and the loss of your deposit. A new deposit will be required to reschedule.
•No-shows will automatically forfeit the deposit, and a new deposit will be necessary to book another appointment.
 
3.⁠ ⁠Touch-Up Policy
 
•Each touch up has a different price depending on the time since the initial procedure. The first touch up should be done within 30 days, between 4–6 weeks.
•⁠  ⁠After this period, we consider it a touch up of 2–8 months, which has a different price.
•⁠  ⁠The first touch up isn’t included to the initial procedure, costing $100 if done 4 until 6 weeks after the first session.
 
4.⁠ ⁠Deposits
 
•After a deposit is made, clients have up to 10 days to confirm the date and time of their appointment.
•After this period, the original deposit will no longer be valid, and a new deposit will be required to book.

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